How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Was this answer helpful?

 Print this Article

Also Read

Do you accept all payment methods ? If not what options do I have?

Yes we accept all major credit cards, debit cards, Paypal, Bank Transfers (in some countries) and...

Will I have unlimited access to update my web site pages or domain names?

Yes, you will have unlimited access to your account using your username and password, 24-hours a...

How long does it take for my account to be set up?

Normally instantly but may take up to 24 hours if we have to perform any manual fraud checks on...

Do you accept international customers, orders and domains?

Yes, we run an international company / business and we are very pleased to have customers from...

Do you provide FREE trial of your web hosting services?

No, but we offer 30 Day Money Back Guarantee so if you are not satisfied with our hosting...